Refund & Cancellation Policy
Last updated: July 24, 2026
Plus is a monthly subscription — $4.99 per month, sold by BITPARSE LLC and billed through Stripe — that unlocks reading passes 3–5 on gated papers. This page explains exactly how cancelling and refunds work.
Cancelling
Cancel anytime: open your account page and click Manage billing, which takes you to Stripe's billing portal. Cancellation takes effect at the end of your current billing period — you keep full Plus access until that date and are not charged again. There is no cancellation fee and no minimum term.
Refunds
Because you can cancel at any time and try the free passes of every paper before paying, we generally do not offer prorated refunds for partial billing periods.
We will always refund, in full and promptly:
- billing errors or duplicate charges;
- charges made after you cancelled (these should not happen — tell us if they do);
- anything we are required to refund under applicable law.
Nothing in this policy limits any non-waivable statutory rights you have in your country of residence.
How to reach us
For refund requests or any billing question, email support@dailyepoch.ai from the address on your account, ideally with the Stripe receipt number. We respond within a few business days, and approved refunds are returned to your original payment method by Stripe (typically 5–10 business days).